Refund Policy
General information about refunds for car rental reservations.
Website information
Provider controls
Refund eligibility is determined by the rental provider and the rate or booking terms selected by the customer.
Prepaid reservations
Prepaid reservations may have specific refund conditions, deadlines or cancellation charges. Review the confirmation and provider terms.
Refund timing
Where a refund is approved, processing time depends on the provider, payment processor and issuing bank.
How to request help
Customers should contact the provider shown on their reservation confirmation. For general guidance, call the business.